Get such error message on your VENZ device when trying to play certain applications?
Do you need a unrooted firmware on your VENZ Android TV Box? Cause your contracted TV apps will not work on our standard rooted firmware? We’ve got the solution for you…..

Please find here the installation plans for our VENZ V10 and V10 PRO models Android unrooted firmware. (V12 Ultra will follow asap…..)

V10 model
IMPORTANT; first detect which is the serial number category on your V10, you will find the serial number on the white sticker at the bottom of your V10 device, follow the steps below based on the serial number you have, if you don’t check and choose wrong you might brick your V10 and warranty will be void!

V10 – starting with V100…… or V101……

 

 

 

 

Download on your PC the 3 firmware files from this link: V10 (V100 serialnr.) unrooted fw
-Copy the 3 files: 1) venz_a-ota-20160921_v10_noroot.zip 2) Recovery.img 3) Factory_update.aml
to a USB stick (FAT32 format)
-Put the USB stick with 3 firmware files in your V10 unit free USB port.
-Take out the power cord from your V10 unit
-Take a paperclip or similar tool and put it gently in the small hole at the back of your V10 where it says “reset” you will feel a small button there, press this button and keep it pressed during the next step.
-With your other hand you insert the power cord in your V10, keep the reset button pressed
-After 10 seconds your V10 on screen will start the firmware update, you may release the reset button
-Once the update is finished your V10 unit will restart in the new unrooted firmware, enjoy!

V10 – starting with V10B……

 

 

 
Download on your PC the 3 firmware files from this link: V10 (V10B serialnr.) unrooted fw
-Copy the 3 files: 1) p211-ota-20170406_noroot.zip 2) Recovery.img 3) Factory_update.aml
to a MicroSD card (FAT32 format)
-Stick the MicroSD card with 3 firmware files in your V10 unit cardreader slot (below HDMI)
-Take out the power cord from your V10 unit
-Take a paperclip or similar tool and put it gently in the small hole at the back of your V10 where it says “reset” you will feel a small button there, press this button and keep it pressed during the next step.
-With your other hand you insert the power cord in your V10, keep the reset button pressed
-After 10 seconds your V10 on screen will start the firmware update, you may release the reset button
-Once the update is finished your V10 unit will restart in the new unrooted firmware, enjoy!

V10 PRO model – all serial numbers……
Download on your PC the 3 firmware files from this link: V10 PRO unrooted fw
-Copy the 3 files: 1) p212-ota-20170505_noroot.zip 2) Recovery.img 3) Factory_update.aml
to a MicroSD card (FAT32 format)
-Put the MicroSD card with 3 firmware files in your V10 PRO unit cardreader slow (below HDMI port)
-Take out the power cord from your V10 PRO unit
-Take a paperclip or similar tool and put it gently in the small hole at the back of your V10 PRO where it says “reset” you will feel a small button there, press this button and keep it pressed during the next step.
-With your other hand you insert the power cord in your V10 PRO, keep the reset button pressed
-After 10 seconds your V10 PRO on screen will start the firmware update, you may release the reset button
-Once the update is finished your V10 PRO unit will restart in the new unrooted firmware, enjoy!

V12 ULTRA model – all serial numbers……
Download on your PC the 3 firmware files from this link: V12 ULTRA unrooted fw
-Copy the 3 files: 1) q201_Venz-ota-20170802.zip 2) Recovery.img 3) Factory_update.aml
to a USB stick (FAT32 format)
-Put the USB stick with 3 firmware files in your V12 ULTRA unit free USB port.
-Put the power switch to OFF at the back of your V12 ULTRA unit.
-Take a paperclip or similar tool and put it gently in the small hole at the back of your V12 ULTRA where it says “reset” you will feel a small button there, press this button and keep it pressed during the next step.
-With your other hand you put the power switch to ON, keep the reset button pressed
-After 10 seconds your V12 ULTRA on screen will start the firmware update, you may release the reset button
-Once the update is finished your V12 ULTRA unit will restart in the new unrooted firmware, enjoy!